Responsible Gaming
at nbn88 — Your
Wellbeing Comes First
nbn88 is committed to providing a safe, fair, and enjoyable entertainment experience for every player in Bangladesh. We offer a full suite of player-protection tools — including deposit limits, self-exclusion, and time-out options — so that you always stay in control of your play.
Gaming Should Be Entertainment, Not a Problem
At nbn88, we believe that online gambling is a form of entertainment — one that should remain fun, affordable, and fully within your control at all times. We are proud to be Bangladesh's most trusted online casino and sports betting platform, and part of that trust comes from our unwavering commitment to responsible gaming.
For the vast majority of our players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond, nbn88 is a safe source of entertainment — a place to follow BPL cricket odds, enjoy a live casino session, or try their luck on Pragmatic Play slots. We want to keep it that way for every single member.
However, we recognise that for a small number of individuals, gambling can become problematic. Problem gambling can affect anyone regardless of age, background, or income level. If you ever feel that gambling is no longer just entertainment — if it starts to affect your finances, relationships, mental health, or daily life — nbn88 has a range of tools and resources available to help you take back control, starting immediately and at no cost.
This page explains the player-protection tools available on nbn88, how to use them, and how to seek additional support if you need it. You can activate any of these tools at any time by contacting our support team at [email protected] — we respond 24 hours a day, seven days a week, including Eid and other Bangladesh public holidays.
nbn88 is strictly a platform for adults aged 21 and above. All players must be 21 years or older to register, deposit, or play. Age verification is mandatory and enforced during the KYC process.
Reflect honestly on the following questions. If you answer "Yes" to two or more, we encourage you to use one of nbn88's responsible gaming tools or speak to our support team.
If concerned, email [email protected] now — our team will activate the right tools for you immediately.
How nbn88 Upholds Responsible Gaming
Six foundational pillars that guide every decision nbn88 makes in relation to player protection and safe gambling in Bangladesh.
Every nbn88 player must be 21 years of age or older. We enforce mandatory age verification at registration and during KYC. Accounts found to belong to individuals under 21 are immediately closed, all funds voided, and the matter reported to the appropriate authorities. For adults aged 21 and above, nbn88 is a secure and enjoyable environment.
nbn88 allows every member to set a maximum daily, weekly, or monthly deposit cap in BDT. Once a limit is set, it takes effect immediately — meaning you cannot accidentally deposit more than your chosen amount within that period. Reducing a limit is instant; increasing a limit requires a mandatory cooling-off review period to prevent impulsive decisions.
A time-out temporarily suspends your nbn88 account for a set period — from 24 hours up to 6 weeks — during which you cannot log in, deposit, or place bets. This is ideal if you feel you need a short break to reassess your gambling habits. At the end of the time-out period, your account is automatically restored with no action required from you.
Self-exclusion is a longer-term tool that closes your nbn88 account for a minimum of six months, with options up to five years or permanent exclusion. During the exclusion period, your account is deactivated, all marketing communications are ceased immediately, and re-registration is blocked. Requesting self-exclusion is free, simple, and confidential.
nbn88 can display on-screen session reminders at intervals you choose — for example, every 30 or 60 minutes — showing how long you have been playing and how much you have wagered in that session. These reality checks help you stay aware of time spent on the Platform and make informed decisions about whether to continue playing.
Our responsible gaming support team is available around the clock, every day of the year — including Eid, Victory Day (16 December), Independence Day (26 March), and all Bangladesh public holidays. If you are concerned about your own gambling or that of someone close to you, reach out to us at any time. All enquiries are handled with complete confidentiality.
How to Activate Protection Tools
Every nbn88 responsible gaming tool can be activated quickly and easily. Follow the steps below or contact our support team who will handle the activation on your behalf within minutes.
Log In to Your nbn88 Account
Visit nbn88.io and log in using your registered username and password. If you cannot log in and need immediate help, email [email protected] directly — no login required to request self-exclusion.
Navigate to Account Settings
Once logged in, go to your Account Settings panel. The "Responsible Gaming" section lists all available player-protection tools including deposit limits, session reminders, time-out, and self-exclusion.
Choose Your Preferred Tool
Select the tool that best matches your needs. You can set a deposit limit, schedule a time-out, enable session reminders, or request full self-exclusion. Each option includes a brief on-screen explanation to help you choose.
Confirm and Activate
Confirm your selection. Deposit limits and time-outs take effect immediately. Self-exclusion is processed within 24 hours of your confirmed request, and all marketing is stopped at the moment of request.
Contact Support for Immediate Help
If you need a tool activated urgently — particularly self-exclusion — do not wait. Email [email protected] with the subject line "Responsible Gaming Request" and our team will act within the hour.
How to increase: Subject to a 7-day cooling-off review period before taking effect.
Early removal: Not available — the time-out runs its full duration.
Reactivation: Requires formal written request after the exclusion period ends, plus a cooling-off review.
Frequency: Customisable at any time.
All responsible gaming tools are completely free to use. There are no fees, penalties, or account charges associated with setting limits, taking a time-out, or requesting self-exclusion. nbn88 will never penalise a player for using these tools — they exist solely for your benefit.
Warning Signs of Problem Gambling
Recognising problematic behaviour early is the most effective way to prevent serious harm. Review the signs below and take action if any resonate with your experience.
Betting beyond your means: Regularly wagering money set aside for rent, groceries, utility bills, school fees, or other essential household expenses in Dhaka, Chittagong, or elsewhere in Bangladesh.
Chasing losses persistently: Continuing to place larger and larger bets in an attempt to recover money already lost, rather than accepting the loss and stopping play.
Neglecting responsibilities: Missing work deadlines, skipping family obligations, or withdrawing from social activities such as Eid gatherings or community events because of time spent gambling.
Borrowing money to gamble: Taking loans, using credit facilities, or borrowing from family members, friends, or colleagues specifically to fund gambling activity.
Emotional dependence: Feeling anxious, irritable, restless, or depressed when unable to gamble, or using gambling as the primary way to cope with stress or negative emotions.
Concealing gambling from loved ones: Hiding the frequency or financial scale of your gambling from family members, a spouse, or close friends to avoid conflict or judgement.
Failed attempts to stop or cut back: Making repeated promises to yourself or others to reduce or stop gambling, but finding it consistently difficult or impossible to follow through.
Escalating stakes over time: Needing to bet progressively higher amounts to experience the same level of excitement — a pattern that mirrors tolerance in other addictive behaviours.
If you recognise two or more of the above signs in yourself: Please reach out to nbn88 support immediately at [email protected]. You can also activate self-exclusion right now — no questions asked, no judgement, no cost.
Protecting Minors from Gambling
nbn88 takes the protection of underage individuals extremely seriously. Our platform is intended exclusively for adults who are 21 years of age or older. Gambling by minors is harmful, and nbn88 operates a zero-tolerance policy on underage access.
If you share a device with younger family members — including children, younger siblings, or teenagers in your household — we strongly recommend implementing device-level parental controls to prevent access to gambling websites. Most smartphones and computers available in Bangladesh offer built-in parental control features, and third-party parental control applications can provide additional protection.
If you suspect that a minor has registered on nbn88 or has gained access to an adult account, please report this to us immediately at [email protected]. We will investigate the matter urgently, close the account, void all transactions, and take any further action required by applicable law.
Android and iOS devices both include built-in parental control settings that allow you to block access to specific websites and apps. Set these up via your device's Family Safety or Screen Time settings to prevent access to gambling platforms.
Windows and macOS both offer content filtering and website blocking tools. Third-party applications such as Net Nanny, Qustodio, and similar parental control software can block gambling sites across all browsers on shared home computers.
Never share your nbn88 username, password, or bKash/Nagad PIN with anyone — including family members. Log out of your account after every session, especially on shared devices. Enable two-factor authentication for an extra layer of account security.
Talking openly with teenagers and young adults about the risks of gambling is one of the most effective prevention strategies. Explain that gambling is not a reliable income source, that the house always has a mathematical edge, and that 21+ age restrictions exist for good reason.
Staying in Control of Your Play
Responsible gaming is about more than crisis management. These everyday habits help you enjoy nbn88 sustainably over the long term — whether you are following BPL cricket odds from Dhaka, spinning slots from Sylhet, or playing live casino games from Cox's Bazar.
Need to Talk to Someone?
Our responsible gaming support team is available 24 hours a day, 7 days a week. All conversations are completely confidential. There is no judgement — only practical help.
Email: [email protected]
Subject line to use: "Responsible Gaming Request"
Play Safely — Discover nbn88
Now that you know how nbn88 supports responsible gaming, explore our full range of entertainment options — all secured with SSL encryption and available for adults aged 21 and above.
500+ slots, live tables, and RNG games from leading studios — all in one place on nbn88.
Visit CasinoBet on BPL, IPL, T20 World Cup, and Bangladesh Tigers matches with live in-play odds.
Bet on CricketClassic reels, video slots, and jackpot titles from Pragmatic Play, NetEnt, Microgaming, and more.
Play SlotsFind answers about registration, bKash/Nagad deposits, withdrawals, bonuses, and account security.
View FAQ